Recently we were sent a beautiful letter from a wound tech consultant that often treats patients at our facility. He praises our top notch wound care led by our amazing wound specialist, Sophia Villareal, and our dedicated nursing staff for making his job easier and every patients’ healing process very successful.
Here is the bulk of the letter so we can brag about our amazing staff and the terrific job they’re doing:
“Dear Mr. Little,
I am writing to let you know that I am really impressed by your facility. I have been taking care of patient ___________ in your facility for over 5 months for multiple chronic wounds. It was even recommended for the patient to have one of her affected limbs removed due to circulatory issues and the wound may not heal. As I continue to visit and do treatment for this patient twice a week, slowly the wound on the affected limb is getting better and better. I am very happy to report to you that finally it is healed! We know that there are lots of factors that may promote or hinder wound healing. This patient receives extraordinary care in your facility that really facilitates the healing process for her wound. Since I started taking care of this patient, I have never seen her leg/foot not off-loaded on her bed. She is always in a very comfortable position that further enhances the resolution of her wound to her limb. I may be an expert in wound healing but the treatment modalities I use will not be beneficial if other factors for wound healing are not present.
I congratulate your treatment nurses for their hard work as well as the charge nurses and CNAs who are mostly involved with the care of the above patient. Her limb is still there because of them! I know the patient still has some wounds and we need to continue our work. It may take some time to heal it, but I am confident that her other wounds will also continue to move forward due to the care she receives.”
We appreciate this kind of feedback and love to bask in the knowledge that our staff truly is the best.
Upland Rehabilitation & Care Center 